After ordering online, you will receive an email confirmation from Shopify and Navigli containing your order details. Navigli ships all orders from our climate controlled Sydney warehouse via NSW Liquor logistics, Aramex (formerly Fastway) or Australia Post.
Depending on your location within Australia, the delivery time will vary between 2 and 14 business days (two to ten business days to most Australian cities, and two to fourteen business days for rural and regional areas).
Delivery to Sydney is 2 to 5 business days; Melbourne, Brisbane and Canberra 2 to 7 business days; Adelaide and Hobart 3 to 10 business days, and Perth 7 to 14 business days.
Wine deliveries are normally carried out between 9am and 5pm Monday to Friday. If you are not at home at the time of delivery a notification card will be left to advise re-delivery options. We are happy to deliver to an office address, however, please ensure that your workplace authorises delivery of alcohol and that you have provided full company name, address, building and floor details.
Please note that in extreme weather conditions (i.e.: heat wave or flood), delivery may take a little longer. We may hold your order until there are more favourable weather conditions to allow safe delivery of wine.
Other unprecedented events such as the Covid pandemic or the yearly Black Friday sales may also lead to shipping delays which we unfortunately have minimal control over. We will however always keep you up to date and try to minimise these delays as best as possible.
We will not deliver wines to anyone under the age of 18.
Our flat rate delivery fee of $9.90 applies to NSW, ACT, VIC, QLD, SA and TAS.
A flat rate of $29.95 will be applied to all orders for WA.
Delivery of alcohol to certain areas of Australia is restricted by law. Navigli will not deliver alcohol under any circumstances to any of the following postcodes:
• Aurukun – 4871
• Bamaga – 4876
• Cherbourg – 4605
• Christmas Island 6798
• Doomadgee – 4830
• Hope Vale – 4895
• Injinoo – 4876
• Kowanyama – 4871
• Lockhart – 4871
• Mapoon – 4874
• Mornington Island – 4871
• Napranum – 4874
• New Mapoon – 4876
• Palm Island – 4816
• Pormpuraaw – 4871
• Seisia – 4876
• Umagico – 4876
• Woorabinda – 4713
• Wujal Wujal – 4895
• Yarrabah – 4871
We unfortunately do not ship outside Australia.
If you wish to query a delivery please contact us at: firstname.lastname@example.org